Frequently Asked Questions
- Do you have hard copies of your catalogues?
- I can't find the product I'm looking for!
- Do you ship orders overseas?
- How long will it take to recieve my order if I get it delivered?
- What are your opening hours?
Do you have hard copies of your catalogues?
Yes, we do. Please note that the same catalogues are available on this website in our Catalogues section. We are able to send you hard copies of all our catalogues and pricelists with your next order or free of charge. Please email us to arrange these to be sent.
I can't find the product I'm looking for!
Our complete product range is currently loaded to our website, which contains over 300 products available online. If there isn't a product available online that you might see in one of our catalogues or if you are looking for something that you can't find, we may still stock it. Please email us or use the Contact Us form.
Do you ship orders overseas?
Yes, we can. However, international shipping can be costly. Please email us to arrange a quote before you place your order.
How long will it take to recieve my order if I get it delivered?
Generally we are able to dispatch it within two days if the products are in stock. If items are temporarily out of stock, backorders will be placed. Please advise us if you do not want the items placed on backorder.
Local South East Queensland deliveries can be expected in 1-2 days of dispatch. National deliveries can be expected in 2-7 days. For urgent parcels, Express Post can be arranged. Please leave a comment with your order or email us to arrange.
For more information, please see our Postage Policy.